Return & Refund Policy

Return & Refund Policy

We want you to love what you ordered. If something isn't right, we'll make it right.

30-Day Return Window

You have 30 days from the date of delivery to request a return or exchange. Items must be unused and in their original packaging.

How to Start a Return

Email us at handy.suporte@gmail.com with your order number and a brief description of the issue. We'll respond within 1–2 business days with next steps.

Damaged or Defective Items

If your item arrived damaged or defective, send us a photo and we'll send a replacement or issue a full refund — no need to return the original item.

Refund Processing

Once your return is approved, refunds are processed within 5–7 business days to your original payment method.

Non-Returnable Items

Items that have been used, altered, or are missing original packaging cannot be returned.

Wrong Item Received

If you received the wrong product, contact us immediately. We'll ship the correct item at no cost to you.

Questions?

We're here to help. Reach out anytime at handy.suporte@gmail.com and we'll get back to you promptly.